SMS Messaging Consent

BrightVoice LLC provides AI receptionist services to U.S. law firms. As part of those services, BrightVoice sends automated post-call SMS summaries to the law firm client. Each message contains a brief summary of a call handled by BrightVoice's AI receptionist (caller name and reason for the call).



SMS Messaging Consent

BrightVoice LLC provides AI receptionist services to U.S. law firms. As part of those services, BrightVoice sends automated post-call SMS summaries to the law firm client. Each message contains a brief summary of a call handled by BrightVoice's AI receptionist (caller name and reason for the call).


Who receives messages

Only employees or authorized representatives of the contracting law firm receive these messages, at the mobile number(s) the firm designates. No messages are sent to callers or other third parties.

How consent is collected

Consent is collected within the BrightVoice Subscription Agreement, which the law firm's authorized representative signs during onboarding. In the Agreement, the firm designates the mobile number(s) to receive summaries and agrees in writing to receive recurring automated SMS call summaries from BrightVoice.

Exact consent language in the Subscription Agreement

By signing this Agreement, the Client's authorized representative, on behalf of the Client, consents to receive recurring automated SMS call summaries from BrightVoice LLC at the designated mobile number(s). Message frequency varies based on call volume. Msg & Data Rates may apply. The Client may opt out at any time by replying STOP to any message, and may reply HELP for help or contact info@brightvoice.io.

Disclosures

  • Message frequency varies based on call volume.

  • Msg & Data Rates may apply.

  • Reply STOP at any time to opt out. Reply HELP for help, or contact info@brightvoice.io.

  • BrightVoice does not share mobile numbers or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.

Sample messages

  • BrightVoice: Call summary — Caller: John Smith, Topic: Personal injury consultation, Action: Schedule callback. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

  • BrightVoice: Your AI receptionist handled a call at 2:34 PM — Caller: Jane Doe, Reason: Case status inquiry. No action needed. Reply STOP to opt out.

Privacy Policy: https://www.brightvoice.io/privacy-policy


Who receives messages

Only employees or authorized representatives of the contracting law firm receive these messages, at the mobile number(s) the firm designates. No messages are sent to callers or other third parties.

How consent is collected

Consent is collected within the BrightVoice Subscription Agreement, which the law firm's authorized representative signs during onboarding. In the Agreement, the firm designates the mobile number(s) to receive summaries and agrees in writing to receive recurring automated SMS call summaries from BrightVoice.

Exact consent language in the Subscription Agreement

By signing this Agreement, the Client's authorized representative, on behalf of the Client, consents to receive recurring automated SMS call summaries from BrightVoice LLC at the designated mobile number(s). Message frequency varies based on call volume. Msg & Data Rates may apply. The Client may opt out at any time by replying STOP to any message, and may reply HELP for help or contact info@brightvoice.io.

Disclosures

  • Message frequency varies based on call volume.

  • Msg & Data Rates may apply.

  • Reply STOP at any time to opt out. Reply HELP for help, or contact info@brightvoice.io.

  • BrightVoice does not share mobile numbers or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.

Sample messages

  • BrightVoice: Call summary — Caller: John Smith, Topic: Personal injury consultation, Action: Schedule callback. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

  • BrightVoice: Your AI receptionist handled a call at 2:34 PM — Caller: Jane Doe, Reason: Case status inquiry. No action needed. Reply STOP to opt out.

Privacy Policy: https://www.brightvoice.io/privacy-policy


Frequently Asked Questions

How hard is the setup?

Do I need to build the AI agents myself?

Can I listen to call recordings and see summaries?

Can BrightVoice handle multiple languages?

How hard is the setup?

Do I need to build the AI agents myself?

Can I listen to call recordings and see summaries?

Can BrightVoice handle multiple languages?

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info@brightvoice.io © 2025–2026 BrightVoice. All rights reserved.
info@brightvoice.io © 2025–2026 BrightVoice. All rights reserved.